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Landscaping Company
Chicago North Shore

Frequently Asked Questions (FAQ)

General

Is a plat of survey required for hardscape installation?

It depends on project size and local regulations. Larger structural installations may require one for permitting.


How do easements affect drainage or landscape installation?

Easements can restrict permanent structures and limit where drainage lines or hardscape features may be installed.


Do I need a plat of survey for drainage or grading work?

If the work impacts property lines, elevation changes, or structural elements, a survey may be necessary depending on municipal requirements.


Why does a landscaper need a plat of survey before starting work?

A survey identifies property lines, setbacks, and easements that may affect grading, drainage, walls, or hardscape placement.


Drainage

Why do drainage systems fail years after installation?

Over time, soil settles, sediment accumulates, roots intrude, and new landscaping can redirect water into areas the original system wasn’t designed to handle.


What happens if drainage pipes aren’t sloped correctly?

If pipes are too flat, water stalls and sediment builds up. If improperly pitched, soil erosion and structural undermining can occur. Correct slope is essential for long-term performance.


How do I know if my underground drainage system is failing?

Signs include recurring puddles, standing water in catch basins, sinking areas in the lawn, or hardscape settling. If pooling returns after storms, the system may not be functioning properly.


Why does water resurface even with underground drainage installed?

Water resurfaces when pipes are undersized, improperly sloped, clogged, or lack a proper outlet. If water cannot exit quickly, it will return to the surface.


How much water should a residential drainage system be designed to handle?

A drainage system should account for roof runoff, surface runoff, and soil saturation during heavy storms. It should move water efficiently off the property without allowing it to resurface.


Can poor drainage cause foundation damage without basement flooding?

Yes. Water can cause soil movement, settlement, and pressure against foundation walls without visible basement flooding. Exterior damage often appears first.


How do I keep water away from my house foundation?

When it comes to keeping water away from your house, the best thing you can do is to redirect it away. The overall goal is to create a way for the water to continuously flow away from the house. This creates positive drainage where your home needs it most, close to the house.

Sometimes grading alone will not work, so our team of professionals at Tommy Pollina Landscape has extensive experience installing drainage systems. Drainage systems also factor in when grading alone will not solve the problems caused by water retention. You may have to consider installing drainage systems like:

  • Surface Drains
  • Underground Drain Tile
  • French Drains
  • Connections To Municipal Drainage Systems (where allowable)
  • Sump Pump Discharge

How do I stop water drainage in my yard?

The short yet obvious answer is to reroute the water away from your house, but it may not be that simple. If the slope of your yard is wrong you may have yard drainage problems caused by improper grading. After a hard rain or even watering, you may notice pools of standing water that are not readily absorbed into the ground. It’s not uncommon to have basement seepage and flooding or foundation problems caused by poor grading that allows the water to flow toward your building’s foundation. In these cases, Tommy Pollina’s crews will alter your yard’s grade in such a way to alleviate these problems.


Why does my yard still flood after installing a French drain?

Most French drains fail because they lack proper slope, sufficient collection points, or a reliable discharge location. In clay soils common in Chicagoland, a French drain alone may not move water fast enough without additional catch basins or solid piping.


What causes water to pool near my foundation after heavy rain?

Pooling is usually caused by improper grading toward the house, short or clogged downspouts, compacted soil, or hardscape that traps runoff. Water must be directed away from the foundation and properly collected.


Hardscape - Brick and Stone

Why does fixing a failed hardscape cost more than doing it right the first time?

Repairs often require demolition, excavation, regrading, rebuilding the base, and reinstalling the surface materials.


How do freeze-thaw cycles damage patios without proper drainage?

Water enters joints or base materials, freezes and expands, then thaws repeatedly. This movement weakens the structure and causes shifting or cracking.


What causes pavers or concrete to fail from underneath?

Water intrusion, soil movement, poor compaction, and inadequate base materials can all lead to structural failure from below.


Can drainage be added after a patio is already built?

Yes, but it often requires partial removal, cutting, or lifting sections to install proper collection and piping beneath the surface.


Should drainage be included in a hardscape project?

Yes. Drainage is part of the structural integrity of patios, driveways, and walls. Without it, surfaces can shift, settle, or heave.


Why do retaining walls lean or crack over time?

Water pressure behind the wall and poor base preparation are the most common causes. Without proper drainage, hydrostatic pressure builds and pushes the wall forward.


Can a new patio or driveway cause flooding around my house?

Yes. Hard surfaces can block natural drainage patterns or redirect water toward the home if slope and collection were not properly planned.


Why are my pavers or patio sinking after a few years?

Sinking usually results from inadequate excavation, poor compaction, incorrect base materials, or water undermining the base beneath the surface.


What is hardscaping with brick and stone?

Hardscaping with brick and stone involves using these materials to create durable and functional outdoor features such as patios, walkways, retaining walls, driveways, and edging.


Why choose brick and stone for hardscaping?

Brick and stone are popular choices for hardscaping due to their durability, versatility, and aesthetic appeal. They can withstand heavy foot traffic, resist weathering and erosion, and offer a timeless and elegant look to outdoor spaces.


What are the benefits of using brick and stone in hardscaping?

  • Durability: Brick and stone are long-lasting materials that can withstand the elements and heavy use.
    Aesthetic appeal: Brick and stone offer a wide range of colors, textures, and patterns, allowing for creative design possibilities.
  • Low maintenance: Once installed, brick and stone hardscapes require minimal maintenance compared to other materials.
  • Sustainability: Brick and stone are natural materials that are eco-friendly and can be recycled or repurposed.

What types of hardscape features can be built with brick and stone?

Brick and stone can be used to create various hardscape features, including:

  • Patios
  • Walkways and pathways
  • Retaining walls
  • Garden borders and edging
  • Driveways
  • Outdoor fireplaces and fire pits
  • Steps and stairways
  • Columns and pillars

How do I choose between brick and stone for my hardscaping project?

The choice between brick and stone depends on factors such as personal preference, desired aesthetic, budget, and the intended use of the hardscape feature. Brick offers a uniform and structured look, while stone provides a more natural and rustic appearance. Consider the architectural style of your home and the surrounding landscape when making your selection.


What are some design tips for using brick and stone in hardscaping?

Mix materials: Combine different types of brick or stone, or mix brick with stone, to add visual interest and texture.
Consider patterns: Experiment with various laying patterns, such as herringbone, basket weave, or running bond, to create unique designs.
Incorporate borders: Use contrasting colors or materials to create borders or decorative accents that frame hardscape features.
Create focal points: Use brick or stone to create focal points or focal walls that draw attention and add visual appeal to outdoor spaces.


Grading

What happens if grading is ignored during a landscaping project?

Water problems often develop later, leading to plant decline, erosion, patio settling, and foundation pooling.


Can regrading fix recurring wet spots in a yard?

Sometimes. If water is caused by surface flow, regrading may resolve it. If soil saturation or poor drainage exists below the surface, additional drainage may be required.


Should grading be done before or after drainage installation?

Grading and drainage should be planned together. Typically, rough grading establishes flow, drainage is installed at correct elevations, and final grading completes the system.


Can improper grading cause water to run toward my foundation?

Yes. Incorrect slope can direct runoff toward the home instead of away from it.


How do I know if my yard is graded incorrectly?

If water flows toward your home, puddles remain for more than 24–48 hours, or erosion channels appear, grading may be incorrect.


How do I know if my yard is graded incorrectly?

If water flows toward your home, puddles remain for more than 24–48 hours, or erosion channels appear, grading may be incorrect.


Landscape Design

What is the best arborvitae for privacy screening in Chicago?

The best variety depends on space, desired height, and site conditions. Proper spacing and soil preparation are critical for long-term performance.


Why does a landscaper need a plat of survey before starting work?

A survey identifies property lines, setbacks, and easements that may affect grading, drainage, walls, or hardscape placement.


What is landscape design?

Landscape design is the art and practice of arranging outdoor spaces for aesthetic, functional, and environmental purposes. It involves planning and arranging elements such as plants, hardscape features, water features, and outdoor structures to create a cohesive and harmonious outdoor environment.


Why is landscape design important?

Landscape design plays a crucial role in enhancing the beauty, functionality, and sustainability of outdoor spaces. Well-designed landscapes can improve property value, provide recreational areas, promote environmental conservation, and enhance overall quality of life.


How do I start the landscape design process?

Begin by assessing your site’s characteristics, including topography, soil type, climate, sun exposure, and existing vegetation. Consider your needs, preferences, and budget for the project. It’s helpful to create a wish list of desired features and to work with a professional landscape designer to develop a comprehensive design plan.


What elements should I consider in landscape design?

Landscape design encompasses various elements, including plants, hardscape features (such as patios, walkways, and retaining walls), water features (such as ponds or fountains), outdoor structures (such as pergolas or gazebos), lighting, irrigation systems, and drainage solutions.


What factors influence plant selection in landscape design?

Plant selection depends on factors such as climate, soil conditions, sun exposure, water availability, maintenance requirements, and desired aesthetic. Consider incorporating a mix of trees, shrubs, perennials, and annuals to create visual interest and provide habitat for wildlife.


How can I ensure sustainability in landscape design?

Sustainable landscape design aims to minimize environmental impact, conserve natural resources, and promote biodiversity. Strategies may include using native plants, selecting drought-tolerant species, incorporating permeable paving materials, harvesting rainwater, and implementing efficient irrigation systems.


Landscape Installation

Can grading issues cause new sod to fail?

Yes. If water collects or soil remains saturated, sod may struggle to establish roots.


Can poor drainage prevent sod from rooting?

Yes. Roots require oxygen. Saturated soil can suffocate new sod.


Can poor drainage kill arborvitae over time?

Yes. Consistently wet soil can damage roots and lead to gradual failure.


What questions should I ask before hiring a landscape contractor?

Ask how grading and drainage will be evaluated, how water will be managed, what excavation and compaction standards are used, and how long-term stability will be ensured.


How do you design landscaping for long-term durability?

Start with proper grading, drainage planning, soil preparation, and structural base installation before adding surface finishes.


Why do some properties require engineered drainage solutions?

Flat lots, clay soils, heavy roof runoff, and tight property conditions can require coordinated drainage design to prevent recurring water issues.


How do grading and drainage work together in landscape design?

Grading directs surface water, while drainage systems collect and convey excess water away from critical areas.


Why does fixing landscaping later cost significantly more?

Repairs often require removing and rebuilding underlying systems before reinstalling surface materials.


How long should a properly installed landscape last?

Structural elements such as grading, drainage, and base preparation should provide long-term stability when built correctly.


What separates professional landscape installation from surface-only work?

Comprehensive installation includes grading, drainage planning, excavation standards, and structural base preparation.


Can landscaping redirect water toward a house?

Yes. New beds, patios, and lawn changes can alter water flow patterns.


Why do landscaping projects fail a few years after installation?

Failures often stem from poor water management, improper grading, weak base preparation, or soil compaction issues.


Can sod survive in areas with standing water?

Standing water typically prevents long-term survival and may require grading or drainage correction.


What soil preparation is required before sod installation?

Proper grading, debris removal, soil conditioning, and drainage correction are essential before installation.


Why is my sod failing even though it’s being watered?

Watering cannot correct poor grading, compacted soil, or standing water conditions.


How far apart should arborvitae be planted for full screening?

Spacing depends on the mature width of the variety chosen and the desired density of the hedge.


Why do arborvitae die after heavy rain?

Arborvitae roots are sensitive to prolonged saturation. Poor drainage can cause root stress and decline.


What causes tree roots to rot underground?

Chronic soil saturation and lack of oxygen are the primary causes of root rot.


Does soil compaction affect long-term tree root growth?

Yes. Compacted soil limits oxygen and root expansion, which can lead to decline or instability.


How close can trees be planted to a foundation?

Distance depends on mature size and root behavior. Proper spacing prevents future structural or pavement conflicts.


What trees work best in poorly drained soil in Chicagoland?

Tree selection depends on soil conditions, drainage, and exposure. In many cases, improving soil structure and drainage expands planting options.


Can improper tree planting cause decline years later?

Yes. Planting too deep, compacted soil, or poor drainage can cause long-term stress that becomes visible years after installation.


How long does landscape installation take?

The duration of landscape installation varies depending on the size and complexity of the project. Simple installations may take a few days to complete, while larger projects with extensive hardscape and planting components could take several weeks or even months.


Do I need irrigation for my landscape?

In many cases, irrigation is essential, especially for maintaining healthy plants during dry periods. An irrigation system can be customized to meet the specific needs of your landscape, ensuring proper watering while conserving water and reducing runoff.


What is landscape installation?

Landscape installation involves the process of transforming outdoor spaces by adding various elements such as plants, trees, shrubs, flowers, hardscape features (like patios, walkways, and retaining walls), irrigation systems, and lighting.


Why should I invest in landscape installation?

Landscape installation can enhance the beauty, functionality, and value of your property. It provides aesthetic appeal, creates usable outdoor living spaces, improves property drainage, reduces erosion, and contributes to environmental conservation.


How do I plan for landscape installation?

Start by assessing your outdoor space and determining your needs, preferences, and budget. Consider factors such as site conditions, sun exposure, soil type, and desired maintenance level. It’s helpful to work with a professional landscape designer or contractor to develop a comprehensive plan.


What types of plants are suitable for my landscape?

The choice of plants depends on various factors, including climate, soil conditions, sun exposure, and desired aesthetic. Native plants are often recommended for their adaptability and low maintenance requirements. Consider a mix of trees, shrubs, perennials, and annuals to create visual interest and provide habitat for wildlife.


Maintenance

What is landscape maintenance?

Landscape maintenance involves the ongoing care and upkeep of outdoor spaces to ensure their health, beauty, and functionality. It includes tasks such as mowing, watering, pruning, weeding, fertilizing, and pest control.


Why is landscape maintenance important?

Regular landscape maintenance helps preserve the beauty and value of outdoor spaces, promotes healthy plant growth, prevents weed and pest infestations, and ensures safety for property occupants and visitors.


What are the essential tasks in landscape maintenance?

Essential landscape maintenance tasks include:

  • Mowing grass to an appropriate height
  • Watering plants and lawn as needed
  • Pruning trees, shrubs, and flowers to maintain shape and promote growth
  • Removing weeds from planting beds and other areas
  • Fertilizing plants to provide essential nutrients
  • Mulching to retain moisture and suppress weeds
  • Inspecting for pests and diseases and applying control measures as necessary
  • Cleaning up leaves, debris, and litter
  • Monitoring irrigation systems for leaks or malfunctions
  • Seasonal tasks such as aerating, overseeding, and winterizing plants

How often should I mow my lawn?

Lawn mowing frequency depends on factors such as grass type, growth rate, and weather conditions. In general, most lawns benefit from mowing once per week during the growing season. Adjust mowing frequency based on grass height and growth rate to maintain an optimal height for healthy turf.


When should I water my plants and lawn?

Watering requirements vary depending on factors such as plant type, soil type, weather conditions, and local climate. Water plants and lawn early in the morning to minimize water loss due to evaporation and ensure proper absorption by plants’ roots. Monitor soil moisture levels and adjust watering frequency and duration as needed.


How do I prevent weeds in my landscape?

Weed prevention strategies include:

  • Applying pre-emergent herbicides to prevent weed seeds from germinating
  • Mulching planting beds to suppress weed growth and retain moisture
  • Hand-pulling weeds as soon as they appear
  • Maintaining healthy turf through proper mowing, watering, and fertilization to outcompete weeds
  • Using landscape fabric or weed barriers under mulch to prevent weed growth



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